Mental Health and Disability Services (MHDS)

The Community Services office serves as the gatekeeper to a regionwide system of services and supports by taking applications, making eligibility decisions, evaluating the needs of individuals, and working to create and implement a mental health and/or disability service (MHDS) funding plan.  An integral part of the central point of coordination process, the Community Services office provides access to mental health and disability services (MHDS) for persons living in Webster County and the Central Iowa Community Services (CICS) region.

The Central Iowa Community Services (CICS) region was formed in compliance with Iowa Code 331.390 under Iowa Code Chapter 28E.  Central Iowa Community Services (CICS) strives to maintain a regional system dedicated to improving health, hope and successful outcomes to individuals of all ages who are faced with mental health, intellectual and/or developmental disabilities, including brain injuries and multi-occurring issues which often contribute to complex human service needs.

The individual must be a legal resident of a county within the Central Iowa Community Services (CICS) region; AND
The individual must have a diagnosis of mental illness, intellectual and/or developmental disability; AND
The individual must meet income and resource guidelines.

24-Hour Crisis Line:
Central Iowa Community Services (CICS) is happy to announce the enhancement of the CICS Crisis Line in collaboration with the Iowa Department of Public Health and Your Life Iowa.  Your Life Iowa is a crisis line that provides information and referral, counseling, crisis service coordination, as well as linkages to crisis screening and mental health services including dispatch of the CICS Mobile Response Team.  If you, or someone you know, are in a crisis situation, please call 855-581-8111 or text 855-895-8398 or chat at

Warm Line:
The Warm Line is a Peer run, telephone based, non-crisis, confidential listening line for anyone struggling with mental health or substance use issues. The line (844-775-9276) is staffed 24/7 by people who have been through a similar journey and are in recovery themselves.

988 National Suicide and Crisis Lifeline:
If you or someone you know needs support now, chat online at or call or text 988. When you contact the 988 National Suicide and Crisis Lifeline, you'll be connected with a crisis counselor who can assist you whether you're experiencing emotional distress or suicidal crisis, or whether you need guidance in helping a loved one through crisis.

Whether it’s access to a 24-hour crisis line or transitional living centers, Central Iowa Community Services (CICS) is ready to respond to the needs of individuals when any stress or pressure becomes too great for them to handle.  For additional information pertaining to these services please visit the Crisis Services tab on the Central Iowa Community Services (CICS) website.